Referrals made easy
Safe, Secure and Online
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The Crown Commercial Service has approved Refernet to be available via their G-Cloud service. Refernet is now listed.
What is the G-Cloud?
The G-Cloud is a digital market, provided by the Crown Commercial Service (CCS), where public sector organisations can safely procure the services they need. Visit our G-Cloud entry here
What the CCS says:
"Suppliers are carefully evaluated during the tender process and pre-agreed terms and conditions offer customers sound contractual safeguards".
"The Crown Commercial Service (CCS) works with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery. The CCS goal is to become the “go-to” place for expert commercial and procurement services".
What is Refernet?
A safe, secure and local online referral management system used by Councils, local Citizens Advice teams, Charities, Legal and Money advice services, Health care, Crisis and Resilience Funding, Social Prescribing and more across the UK, for early intervention and to improve referral pathways which has been proven to pay for itself.
Refernet enables referrals to be made securely between Advice Agencies and their partners, across their town, city or region. Refernet is GDPR compliant and reports on activity and outcomes.
Who is Refernet for?
- Councils
- Citizens advice
- Legal services
- NHS
- Doctors surgeries
- Housing trusts
- Mental health
- Debt advice agencies
- Parole services
- Education services
- Police
Self referral
Find out how the general public can self refer to you via your Agency website. See the self referral Video
Priced to suit you
Our pricing is therefore based just as much on what you can afford as it is on the coverage you need, and how you plan to make use of the system.
Data protection
We know that for most Advice services, data protection and GDPR is probably the first item on the agenda to be confident about with a new system. We have it covered... read more >
Regions & National
Refernet caters for organisations who need to create networks of any size, from local projects with 5 or 10 Agencies, to National networks, where regional hubs can be managed. The system structure allows for granular control of which Agencies and refer to which others.
Secure
Refernet's system is built & maintained to the highest standards for data encryption, storage and password generation.
Intuitive
Refernet is easy-to-use and integrate into your business. It's a dedicated system that links advice providers & referral agencies together in a web-based community.
Conclusive
Refernet delivers unlimited referrals between organisations, networks & allows administrators to complete the referral process with a fully auditable record of conclusion types.
Developed
Refernet was created in conjunction with well known referral advice and local community service professionals, to deliver measured & conclusive referrals.
'Refernet has helped us provide significant accountable support to our communities over the years'
Nick Higham,
Citizens Advice Lancashire West
Helping Citizens Advice
Citizens Advice Lancashire West has been working with more than 80 agencies, using Refernet to help deliver successful outcomes for its clients, since 2018.
Ops Director, Nick Higham, explains the key reasons behind Citizens Advice Lancashire West's decision to use an online referral system for connecting with local agencies and the city council. See the video here. See the video here
Secure your system
We take security very seriously. Accessibility is password-protected for different user levels with random passwords generated for all site users.
Access to and from the system is 100% secure, while data integrity is assured through storage at a UK TIA Tier 3 data centre with SSL 2048 bit encryption for all traffic.
News
KCC continue to expand ReferKent
Kent County Council is further expanding their ReferKent project, as they have concluded that the project is delivering real benefits across the county and represents good value for the county.