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Citizens Advice Bureaux

Citizens Advice Bureaux are where we started and we have many years of experience supplying Refernet in this sector. Your requirements are usually to connect with debt advice, housing trusts, your local council, social care and legal advice to name but a few. All these services have very different business and working models of their own. Refernet is a simple solution which enables everyone to work together.

You still need to ask them to use your preferred system, but as Refernet is so simple and has a single remit, this is not a difficult task in most cases.

University

Managing housing and accommodation for university students, is often a very manual and paper/notes based process. Refernet makes the process secure and accountable, by ensuring that the various parties / agencies a university uses around them ‘hold’ the student until they are properly housed. Reports will reveal how efficient different parties are in the process.

Social services for students can also be managed with Refernet, allowing your team to manage clients efficiently when referring to the NHS, debt advice or other social requirements.


Staff relocation

If your business needs to help re-locate staff either locally, nationally or abroad, Refernet can be used to manage this process. The referral form is completely customisable, so that you can add the various categories associated with the re-location process. We imagine that you would regularly communicate with a number of relevant agencies in order to manage the process. Inviting these agencies to use the service for the relocation process ensures that staff and their families are securely ‘managed’ in the system, along with various documents.

Remember, because Refernet only manages the referral, you are much more likely to get buy in from your partner agencies. They will be using other systems for other tasks in their businesses. Keeping the ‘digital’ connection with them to the referral itself is much more likely to work for them.

Doctors Surgeries

We know that Doctors surgeries are very busy and are often constrained by internal and external systems which are imposed but perhaps don’t always allow referrals in an efficient manner to outside parties / agencies. Refernet is a low impact solution which allows doctors and other practice staff to manage referrals outside of organisations which they are usually bound.


Legal services

Referring customers to and form solicitors and legal services is a common requirement which always requires an audit trail. Frequent destinations and sources of customers for referral make Refernet a natural tool for this process. We worked with the Legal Services Commission for a number of years in Brighton, where we had the original idea for Refernet.

Education sector

Schools and universities have a need to mange the social care and intake / placements for students. Refernet’s flexibility makes it possible to network reliably with numerous agencies and other education services around you. Inviting them to use Refernet will give all parties in the process of handling sensitive information and documents with respect to your students the reassurance and capability to do so, knowing that everyone who needs to know about a referral will be able to responsibly do so.


Parole services

Managing housing and accommodation for university students, is often a very manual and paper/notes based process. Refernet makes the process secure and accountable, by ensuring that the various parties / agencies a university uses around them ‘hold’ the student until they are properly housed. Reports will reveal how efficient different parties are in the process.