Hierachy
Differences in User types in Refernet
System hierachy
The Administrator manages all the Agencies and provides access. They can administer users. They can see non-attributable data only. The Administrator can run Reports against all the agencies in the system (and by Region if enabled).
Primary Users can add, edit and disable Users. Create additional Primary Users and standard Users and update their Agency details.
Primary Users can send and receive referrals and see the referral activity to or from their Agency.
Users can send and receive referrals and see the referral activity to or from their Agency.
Customers can can refer themselves into Refernet for the team to triage to a relevant partner Agency – if enabled for the system.
Registered Office
38 Holland Road
Hove
East Sussex
BN3 1JL
Telephone
01273 244099
User support
Please visit your Refernet system page and find your support email at the bottom.
Email general enquiries
info@refernet.co.uk
Refernet is a service developed, built, provided and supported by ViccariWheele Ltd