News

Refernet news, updates and bulletins

Kent County Council chooses Refernet

Kent County Council chooses Refernet

Kent County Council chooses Refernet. Pioneering new ideas and applying digital solutions in support of streamlining client referral across Kent is something Kent County Council (KCC) are totally committed to.

read more
Keeping your system secure

Keeping your system secure

Update Q4/21 We've recently added some new features to Refernet which means that the way in which you interact with certain areas of the system has changed.  Two-factor authentication Two-factor authentication is an extra layer of security used to make sure that...

read more
View data your own way

View data your own way

New visual charts have been added to your homepage, alongside the Referrals listing pages. This will visually show you the ebb and flow of your agencies natural referral workflow.With the upcoming release, we’ve changed the reporting area in Refernet to provide a more granular export feature allowing you to export specific datasets and digest them in your own programs – such as Excel.

read more
A new way of Searching Refernet

A new way of Searching Refernet

Due to a significant increase in the use of Refernet during Covid, we are rolling out a new Search capability for all our users. Search results will now happen instantaneously as you type your criteria into the Search field, results are displayed as you type.

read more
Forward a referral – launch 24th June, 2020

Forward a referral – launch 24th June, 2020

Following on from our recent self-referral development, and in keeping with our ongoing commitment to support our Advice Agency clients through these challenging times, we at Refernet have re-introduced another free upgrade – the ‘Forward a Referral’ function.

read more
A faster way to refer

A faster way to refer

Refernet has a new, quicker method for referral. The new ‘Make a referral’ tab gives immediate access to your favourites, or to the list of all Agencies in the system.

read more
Citizens Advice Conference 2019

Citizens Advice Conference 2019

We are delighted to announce that the winner of our prize draw for a bottle of Champagne at the Citizens Advice Conference 2019, is Sam Scotchbrook.

read more
New pricing structure

New pricing structure

We have just released a new development for Refernet. The Exclude function.

We have been listening to our Administrator users, who often want to manage which agencies in their networks, can see which other agencies…

read more

Registered Office
38 Holland Road
Hove
East Sussex
BN3 1JL

Telephone
01273 244099

User support
Please visit your Refernet system page and find your support email at the bottom.

Email general enquiries
info@refernet.co.uk

Refernet is a service developed, built, provided and supported by ViccariWheele Ltd