News

Due to a significant increase in the use of Refernet during Covid, we are rolling out a new Search capability for all our users. Search results will now happen instantaneously as you type your criteria into the Search field, results are displayed as you type.

Following on from our recent self-referral development, and in keeping with our ongoing commitment to support our Advice Agency clients through these challenging times, we at Refernet have re-introduced another free upgrade – the ‘Forward a Referral’ function.

Advice agencies who have Refernet can add a suitable link to their own websites, allowing the public to ‘Self Refer’ securely into their Refernet system, helping to reduce telephone traffic during this difficult time.

Refernet has a new, quicker method for referral. The new ‘Make a referral’ tab gives immediate access to your favourites, or to the list of all Agencies in the system.

We are delighted to announce that the winner of our prize draw for a bottle of Champagne at the Citizens Advice Conference 2019, is Sam Scotchbrook.

We have just released a new development for Refernet. The Exclude function.

We have been listening to our Administrator users, who often want to manage which agencies in their networks, can see which other agencies…

When you add a note to a referral, you can now automatically notify the other party(s) involved in the referral. This is great to keep them informed, or perhaps to prompt them for an update.

We have just released a new development for Refernet. The Exclude function.

We have been listening to our Administrator users, who often want to manage which agencies in their networks, can see which other agencies…

Refernet had a busy two days at this year’s conference, meeting dozens of CAs interested in the system. There was a great deal of interest in the regional supply of Refernet…