Refernet news, updates and bulletins

Manage Agency visibility in your network

We have just released a new development for Refernet. The Exclude function.

We have been listening to our Administrator users, who often want to manage which agencies in their networks, can see which other agencies…

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Citizens Advice Conference 2018

Refernet had a busy two days at this year’s conference, meeting dozens of CAs interested in the system. There was a great deal of interest in the regional supply of Refernet…

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We’re on show again

Refernet is delighted to be exhibiting again at the 2018 National Citizens Advice Annual Conference. The conference will be held at Manchester Central, on the 11th and 12th of October.

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Refernet for Regions & Cities

Refernet has been making great progress with across the UK, where large cities or counties are using a single Refernet system across all their CABs – sometimes involving up to x10 Citizens Advice Bureaux.

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Refernet supports Luton Crisis Advice and Support project

Refernet supported the recent Citizens Advice Luton launch event for the Luton Crisis Advice and Support Project, funded by the Big Lottery Help Through Crisis Fund – a five year strategic partnership with Luton Foodbank and the Law Centre that’s designed to help local residents in hardship to help themselves.

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Refernet proves a conclusive success with CABs

Refernet, the UK’s leading secure online referral management system for Advice Centres and their partners, is successfully delivering audited referral activity between Peterborough’s Citizen’s Advice Bureau and its partners, to deliver conclusive referrals.

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Is achieving conclusive referrals a bit of a lottery?

In the current economic climate not-for-profit advice organisations, in common with many other organisations in the charitable, public and private sectors, are coming under increasing resource pressure, whilst demand for their services is unprecedented.

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Refernet is a service developed, built, provided and supported by ViccariWheele Ltd