News

When you add a note to a referral, you can now automatically notify the other party(s) involved in the referral. This is great to keep them informed, or perhaps to prompt them for an update.

We have just released a new development for Refernet. The Exclude function.

We have been listening to our Administrator users, who often want to manage which agencies in their networks, can see which other agencies…

Refernet had a busy two days at this year’s conference, meeting dozens of CAs interested in the system. There was a great deal of interest in the regional supply of Refernet…

Refernet is delighted to be exhibiting again at the 2018 National Citizens Advice Annual Conference. The conference will be held at Manchester Central, on the 11th and 12th of October.

We are pleased to welcome our most recent new client, CA Cumbria, who have taken on Refernet for the entire County of Cumbria.

Refernet has been making great progress with across the UK, where large cities or counties are using a single Refernet system across all their CABs – sometimes involving up to x10 Citizens Advice Bureaux.

Refernet supported the recent Citizens Advice Luton launch event for the Luton Crisis Advice and Support Project, funded by the Big Lottery Help Through Crisis Fund – a five year strategic partnership with Luton Foodbank and the Law Centre that’s designed to help local residents in hardship to help themselves.

Peterborough Citizens Advice recently held a Partner Networking Event‬ to highlight the benefits of its successful partnership with Refernet to the CAB’s partner advice agencies.

Refernet, the UK’s leading secure online referral management system for Advice Centres and their partners, is successfully delivering audited referral activity between Peterborough’s Citizen’s Advice Bureau and its partners, to deliver conclusive referrals.