Refernet, the UK’s leading online referral system that’s successfully delivering audited referral activity between advice agencies and partners, has added a new, powerful function that allows administrators to complete the referral process with a fully auditable record of conclusion types.
This powerful new function allows system administrators to create, view and analyse dashboard-type reports that provide invaluable data including the type, number and percentage of referrals being made, accepted and declined across their network and for individual organisations. The data can be viewed in a range of analytical graphic formats and exported to programmes such as Excel, PDF for analysis.
Conclusive referrals are seen by many in the advice sector as the cornerstone of an effective advice network, where a client can move from one agency to another receiving the service that best meets their needs from the agency best qualified to deal with the problem and deliver the best possible outcomes for their clients.
Developed in conjunction with well-known referral advice and local community service professionals, Refernet facilitates referrals between organisations and networks, and is working for some of the UK’s leading advice networks. Refernet is successfully delivering audited referral activity between advice agencies and partners, and providing the evidence of conclusive referral delivery that’s required by their funders.
Refernet’s an easy-to-use, stand-alone system that links advice providers and referral agencies in a web-based community that gives consumers access to a far greater range of services than any one agency can offer, allowing faster access to key partners and maintain full links with specialist advice providers.